Hi, I’m Nijai! A Storyteller, Content Strategist, and UX Writer.

Words are my thing! My passion is crafting words that build trust, spark interest, and guide users to what they need. Whether it's helping users fall in love with a product or shaping content that drives engagement, I believe in the power of language to connect and to make experiences more human. When I’m not writing, you'll find me exploring new restaurants, playing tennis, or traveling around the world. I'm so glad you're here! Let's tell your story.

my philosophy

Human first. Words with purpose.
Design for clarity, connection, and care.

As a content strategist and UX writer, I believe great content doesn’t just fill space — it fills gaps in understanding, trust, and usability. Whether it's a button label or a multi-page experience, I create content that educates, engages, and connects with empathy.

01

Educate with intention

Good content guides. Great content empowers. I design experiences that help people understand where they are, what they can do, and why it matters. Clear, concise, and purposeful language removes friction and builds confidence.

I ask:
  • What does the user need to know right now?
  • Where are they in their journey, and what’s next?
  • How can we reduce cognitive load and increase clarity?
02

Engage with clarity

Content is conversation. It’s how products speak, guide, and listen. I craft copy and messaging that feels human, aligned, and on-brand — not robotic or redundant. Every word earns its place.



I focus on:
  • Using tone and voice to build consistency and trust
  • Writing for scanning, not just reading
  • Making digital experiences feel personal — not just usable
03

Empathize through design

Empathy is the foundation of every decision. I advocate for real users — their needs, their struggles, their contexts — and work cross-functionally to make sure their voices shape the product.

I always consider:
  • Who’s excluded by default, and how do we invite them in?
  • How can language create emotional safety and psychological ease?
  • Are we solving the right problem, the right way?
04

Strategic, not just tactical

I go beyond wordsmithing to think about systems, flows, and outcomes. Collaborative by default.

I partner closely with designers, PMs, researchers, and engineers.

I view content as design. I treat content like any other design discipline — iterative, user-informed, and measurable.


Experience
UX Content Strategist
Google
2019-Current
Freelance Content Strategist
Freelance
2019
UX Content Strategist
eBay
2015-2018
Awards
1x William Blackburn creative writing award winner
1x Bacopa Literary award winner
4x Google I/O product debuts
Clients
Google
eBay
Grailed
Viacom
BET Networks
Harper Collins Books Publishing